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Carma
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Help centre

Your questions, answered
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Common customer questions

How can I reset my password?

Head to myCarma and click 'forgotten your password' - we'll send you magic link, so you can access your account.

How can I track my tree purchases?

Funded trees are represented in your dashboard immediately, and the location, once planted...

How can I change my account details?

Log in to your myCarma and click on user settings at the top of the page, then make the changes you need...

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Browse by categories

Billing & account management

Six questions answered

Business & employee plans

Four questions answered

Getting started with Carma

Five questions answered

Projects & environmental impact

Six questions answered

Referrals & rewards

Six questions answered

Social & global impact

Five questions answered

Tools & integrations

Five questions answered

Tracking & transparency

Seven questions answered

Email us for more support

[email protected]

Need additional support?

Email: [email protected]
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